Job Description

Job Title:           Dispatcher              
Department:     Operations                       
Shift:                 Rotating Shifts                     
Reports To:       WYoming Operations Manager          
Salary Level:     Non-Exempt  14.00-16.00 (based on experience)          
 
ESSENTIAL DUTIES AND RESPONSIBILITIES to include but not limited to:

• Act as primary Liaison between Operators, Maintenance and Operations
• Scheduling Operators and Coaches according to bid runs, open runs and Charters
  • Maintain schedule for all runs with operators, verify all runs are covered
  • Verify coach status with Maintenance, update board for Coach availability and status
• Verify Hours of Service availability and Fit for Duty requirements
  •  Visual inspection of license, medical card and log book.
• Charters
  • Verify operator  availability for charter, cover mine runs as required
  • Arrange per diem, hotel accommodations; assist with complications while on the road.
• Check in Operators for all locations
  • Document on time, tardiness, Call offs , and Operator issues
  • After run or charter secure buildings.
  • Distribute work tickets pre-run and enter data into system post run
• Data entry, filing and switch board requirements
  • HOS, fuel, passenger count, mileage and mileage report
  • Monitor phone calls; communicate with manager on-call any issues
  • Charter paperwork and work tickets, logs in alphabetical order per date
• Performs other duties as assigned.

• Knowledge of Microsoft office suit.
• Excellent people skills and communicative skills.
• Knowledge of Safety rules and Federal & State Regulations for facilities and operators.
• Prefer Commercial Driver’s License – CDL “B” with a “P” & Air Brake endorsement plus any other endorsement needed to accomplish training of operators or must qualify for the above certification within 6 months.

• Prefer 1 year of experience dispatching in the transportation industry or an equivalent combination of education and experience in the transportation industry.

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